reinforcement
Do you remember everything you learned in your recent Expand Value Skills workshop? We doubt it, because statistics say people will forget 87% of what they learned within four weeks of being trained.
Expand Value Skills showed how to tell two key stories: “Why Stay” to retain accounts and convince existing customers to renew their relationships with you; and “Why Evolve” to grow existing relationships by getting customers to upgrade or migrate to higher value solutions. To reinforce what you learned and refresh on the concepts, be sure to leverage your Virtual Coach subscription.
If you haven’t already activated your subscription, login to your learning portal to activate this skills reinforcement service.